Chapter 6 Management

Work specialization, departmentalization, authority and responsibility, span of control, and formalization are:

• Ways to divide up power

• Elements of organizational structure

• Components of manufacturing

• Hierarchical in nature.

When first introduced, specialization generates high productivity, but sooner or later, human diseconomies exceed the economic advantages.

• True

• False

• Never

• In few instances

What is departmentalization?

• Getting over stuff quickly

• Same departments in different organizations

• Same boss / Different department

• How jobs are grouped together

Knowing who reports to whom is known as the:

• Boss list

• Chain-of-command

• Ways list

• President path

What is the main function of Staff Authority?

• Support line managers

• Support executive branch

• Support the employees

• Support the top managers

What is it called when each employee reports to only one manager?

• Uno Jefe Roster

• Line-of-sight management

• Unity of Command

• Direct Contact

This describes a person who has the legitimacy based on position only.

• Rights

• Boss

• Power

• Authority

This describes a person individual influence on decisions.

• Authority

• Power

• Influence

• Scope

Source of power: Based on fear

• Coercive power

• Reward power

• Legitimate power

• Reference power

Source of power: Based on ability to distribute resources of value.

• Coercive power

• Reward power

• Legitimate power

• Referent power