Chapter 17: Organizational change and stress management

Which of the following is an external force that would cause a company to make an organizational change?

• A booming economy

• The naming of a new CEO

• An organization-wide restructuring

• A widening span of control for managers

Organisational development:

• Is a strategy of redesigning the organisational structure to be flatter and increasing cross-functional activities and reshaping the culture to accept admitted failures and mistakes.

• Is a change process based on systematic collection of data and then the selection of a change action based on what the analysed data indicates

• Is a culture for change that stimulate a culture of innovation.

• Is a collection of planned interventions, built on humanistic democratic values that seeks to improve organisational effectiveness and employee well-being.

Lewin’s three-step model of change management, consisting of:

• Unfreezing the status quo, through movement to a desired end state, and refreezing the new change to make it permanent.

• Establish a sense of urgency, form a coalition, and create a new vision.

• Communicate the vision, empower others by removing barriers, create and reward short-term ‘wins'.

• Create a new vision, consolidate, reassess and adjust, and Reinforce the changes.

Stress is the feeling you get due to environmental pressure.

• True

• False

Which aspect below that doesn't lead the changes ?

• Persistence / commitment

• A clear vision

• A sense of urgency

• A dream

What is the BIGGEST threat to change?

• Too many initiatives happening at the same time

• Can't see the future state clearly

• Employee's resistance to change

• Ineffective coaching

Change is?

• To cause to be different

• To cause to be the same

• Easy

• Rare

How many steps are proposed by Kotter for leading change?

• Seven

• Three

• Five

• Eight

What are the two types of stress

• Positive

• Negative

• Happy

• Angry

What is negative stress

• Stress that prevents you from doing what you need to do

• Stress that is good

• Stress that allows you to be who you are