
YN FOC TEST
Authored by Wong Jessie
Other
1st - 3rd Grade
Used 1+ times

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1.How many days is the E-receipt link in SMS valid for?
A) 10 days
B) 30 days
C) Permanent
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2.What will happen to the FOC product / course if Consultant transfer the bundle package ?
A)Still allow to redeem
B)Transferred together
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3)Customer bought a Rm 10,000 bundle package but paid only Rm3000 deposit,how to know the treatment allow ?
A)Calculate based on Amount Per Sesion of each Course Code
B)Follow Allowed Qty of each Course Code in system
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4)Can balance payment for Bundle Package be allocated?
A)Yes , able to choose course code to allocate
B)No , payment is made as a whole , by package ID
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5)Bundle package amount is Rm10,000.Customet redeemed FOC product worth Rm500 without doing any main course treatment and customer would like to tranfer package . How much balance can be transferred?
A)Rm10,000
B)Rm 9,500
C)Rm 500
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6)Can FOC product be returned?
A)No
B)Yes
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7)Customer would like outlet to resend E-receipt,is it allow ?
A)No
B)Yes
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