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SK FOC TEST

Authored by Wong Jessie

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1st Grade - Professional Development

Used 4+ times

SK FOC TEST
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15 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

1.How many days is the eReceipt link in SMS valid for?

A) 10 Days

B) 30 Days

C) Permanent

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

2.What will happen to the FOC product/course if consultant transfer the bundle package?

A) Still allow to redeem

B) Transferred together

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3.Customer bought a RM10,000 bundle package but paid only RM3,000 deposit, how to know the treatment allow?

A) Calculate based on Amount Per Session of each Course Code

B) Follow Allowed Qty of each Course Code in system

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4 .Can balance payment for Bundle Package be allocated?

A) Yes, able to choose course code to allocate

B) No, payment is made as a whole, by Package ID

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5.Bundle package amount is RM10,000. Customer redeemed FOC product worth RM500 without doing any main course treatment and customer would like to transfer package. How much balance can be transferred?

A) RM10,000

B) RM 9,500

C) 500

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

6.Can FOC product be returned?

A) YES

B) NO

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

7.Customer would like outlet to resend e-receipt ,is it allow?

A) YES

B) NO

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