CJK - quiz

In business correspondence, I mustn´t use:

• formal style and tone

• contracted forms

• date

• handwritten signature

If I start my letter Dear Mary, I should conclude it with (2 options):

• Yours sincerely,

• Yours faithfully,

• Love,

• Best wishes,

What is the best ending for a letter with a salutation Dear Sir or Madam ?

• Yours faithfully

• Yours faithfully,

• Yours sincerely

• Regards

In business correspondence while writing a letter, the first address (letterhead) is:

• mine (my company)

• the receiver´s

It isn´t acceptable to write a date like that:

• April 15, 2023

• 15 April 2023

• 15th April 2023

• 15. April 2023

If I´m asking for information or I want to get some descriptive literature, I´ll write a/an... (kind of business letter)

If I am sure I want to receive your goods and pay for it, I´ll send you a/an... (kind of business letter)

If I´m not satisfied with the execution of my order, I´ll send you a/an... (kind of business letter)

How do we call the "text" of the letter?

• body of the letter

• complimentary close

• abbreviation

• the text

How do we call Dear Sir or Madam or Dear Jane?

• salutation

• signature

• complimentary close

• reference

• solution