PCC Academic and Interpersonal Skills

When workers demonstrate patience, are able to manage their emotions, and get along with other employees, which skills are being displayed?

• behavioral

• self-representation

• teamwork

• leadership

Which of the following tasks is an example of how scientists might use writing skills in their jobs?

• giving a presentation to co-workers about an upcoming project

• interpreting the results of an experiment

• researching previous experiments about the same subject

• completing a grant proposal to fund a project

Which of the skills are the most essential to be a successful leader?

• reading skills

• teamwork skills

• writing skills

• note-taking skills

Why is it important for professionals in any career to have good self-representation skills?

• to follow the orders of the boss

• to express their personalities at work

• to present a positive professional image

• to show that they make a lot of money

An architect designing a new building schedules deadlines to complete tasks so that the project will be finished by a specific date. Which of the following skills has the architect applied in this scenario?

• problem-solving skills

• time-management skills

• math skills

• critical thinking skills

Choose one answer for each blank space.

Carrie is having problems with her co-worker Shawn. Shawn is always late in completing his part of their projects. Carrie decides to talk to Shawn. She speaks to him calmly to identify the problem. They share their perspectives, identify possible solutions, and come to an agreement. Carrie and Shawn are applying ______________ skills.

By working together to solve the problem, Carrie and Shawn are showing _____________ skills. They are willing to work together to achieve their common goal.

• First Blank: problem-solving

• First Blank: conflict-resolution

• First Blank: critical thinking

• Second Blank: teamwork

• Second Blank: Leadership

Which skills are these professionals using?

Jennifer is giving a presentation about the results of her microbiology experiment. She is very confident in front of the audience. She speaks in a clear voice, and often tells a few jokes to show her personality. Jennifer is displaying great ______________.

Alex is another microbiologist listening to Jennifer’s presentation. He wants to remember her results so that he can use the information to help with his own experiment. He pays close attention to what Jennifer says, writes down key points, and draws a diagram to help him remember the main ideas. His ______________ will help him remember this information later when he is in his office.

• First Blank: speaking skills

• First Blank: self-representation skills

• Second Blank: research skills

• Second Blank: writing skills

• Second Blank: note-taking skills

Complete each statement describing an essential skill for success in the workplace.

Dressing suitably for different situations, using appropriate language, and maintaining good personal hygiene are all ways to demonstrate _______________.

An employee will display _______________ by adhering to professional standards of the workplace and encouraging co-workers to do the same.

• First Blank: work ethic

• First Blank: self-representation

• First Blank: diversity awareness

• Second Blank: leadership skills

• Second Blank: nonverbal skills

Which skills are these professionals using?

Lisa is a software developer. A new client comes to Lisa feeling very frustrated. He has tried everything to get more customers to visit his web page, but nothing works. Lisa has an idea to develop a phone application that connects people directly to the client’s web site. Her ________________ solves the client’s problem in a way of which he had not thought.

Lisa takes her idea to Kevin. Kevin wants to create the application, but is missing several items needed to complete the project. Kevin displays ___________________ when he figures out a way to use the materials he has in the office to create the application.

• First Blank: work ethic

• First Blank: listening skill

• First Blank: creativity

• Second Blank: self-representation skills

• Second Blank: resourcefulness

Match the workplace scenario with the skill or behavior the individual displays in that scenario.

Sharon is a production engineer for a car factory. There is an issue with some incomplete car parts leaving the assembly line. Sharon must find a way to make sure that only completed parts leave the assembly line.

• problem-solving skills

• diversity awareness

• note-taking skills