management

Which type of leader is known to be "bossy"?

• planned leader

• charismatic leader

• democratic leader

• autocratic leader

Suggestions boxes, bulletins and memoranda are used within firms to

• Improve customers relations

• Ensure good public relation.

• Create effective communication flow.

• Advertise the firm’s products

The Theory X and Theory Y motivation theory was developed by

• Sigmund Freud

• Douglas McGregor

• Abraham maslow

• Alfie Kohn

Leadership and motivation will be effective if the manager is able to

• communicate well with his subordinates and encourage feedback from them

• provide promotional opportunities for deserving workers

• provide his workers with adequate tools and working conditions

• set realistic goals for his workers to achieve

Which of the following MOST distorts good internal communication?

• Bulletins

• Manuals

• Memoranda

• Oral messages

Briana shirt factory has policies when ensure promotional opportunities, job security, a pension scheme, expenses-paid trips and other fringe benefits for its employees. Which management principle has Briana set out to satisfy?

• Control

• Delegation

• Motivation

• Organisation

Which type of leaders acts as an `information centre and exercises minimum control?

• Autocratic

• Authoritarian

• Democratic

• Laissez-faire

Management responsibility to employees entails

• maximizing efficiency and creating enterprise.

• producing goods of a marketable quality at reasoning prices.

• providing adequate working conditions and maintaining good human relations.

• contributing towards the development of society.

Management responsibility to owners entails

• maximizing efficiency and creating surpluses.

• producing goods of a marketable quality at reasonable prices

• providing adequate working conditions and maintaining good human relations

• contributing towards the development of society

Management responsibility to customers entails

• maximizing efficiency and creating surpluses

• producing goods of a marketable quality at reasonable prices

• providing adequate working conditions and maintaining human relations.

• contributing towards the development of society.