Vocabulary of complaining

How do you get attention (politely)?

• Excuse me...

• I'm angry about...

• I want to inform you...

• I don't feel like a valued customer here!

How do you ask for your money back?

• I want to speak to the manager.

• I hate to make a fuss, but...

• I am extremely offended...

• I would like a refund.

Find the synonym! -> What is it regarding?

• What's up?

• What is it about?

• What is the problem?

• Can I help you?

What is not a reason to complain about?

• low prices

• faulty product

• miscalculation

• poor service

What is a reason to complain about?

• the shop assistant's smile

• the crowd in a shop

• rude service

• the colour of the shopping cart

What does it mean? -> to lose your temper

• belázasodni

• temperafestéket elveszíteni

• dühbe gurulni

• fenyegetőzni

What does it mean? -> to flatter

• hízeleg

• elvékonyodik

• lakást keres

• célozgat valamire

What does it mean? -> to threaten somebody

• színházba menni valakivel

• bánni (valakivel valahogyan)

• meggyőzni valakit

• fenyegetni valaki

What is not advised to do in complaining?

• to be polite

• to lose your temper

• to know who you are writing to

• to use flattery

What is advised to do in complaining?

• to shout at the assistant

• to swear

• to be too specific

• to express your feelings