CSC408_Chapter 3: Info Systems, Organisation and Strategy

Organisation is a formal _________ structure that processes resources from environment to produce outputs.

• system

• social

• people

• physical

Which of the following technologies disrupted the traditional publishing industry?

• Instant messaging

• E-mail

• Personal Computer

• World Wide Web

Which of the following statements about organizations is NOT true?

• An organization is a collection of rights, privileges, obligations, and responsibilities delicately balanced over a period of time through conflict and conflict resolution.

• An organization is a formal, legal entity with internal rules and procedures that must abide by laws.

• An organization is a collection of people and other social elements.

• An informal group can be considered to be an organization

The divergent viewpoints about how resources, rewards, and punishments should be distributed, and the struggles resulting from these differences are known as organizational ________.

• culture

• politics

• environments

• structure

A large bureaucracy existing in a slowly changing environment that produces standard products and is dominated by centralized management as a ________ bureaucracy.

• machine

• professional

• divisionalised

• adhoc

Which of the following statements about disruptive technologies is NOT true?

• Disruptive technologies radically change the business landscape and environment.

• Disruptive technologies may be substitute products that perform better than other products currently being produced.

• Disruptive technologies may put entire industries out of business.

• Firms that invent disruptive technologies as first movers always become market leaders

When a firm buys on the marketplace what it cannot make itself, the costs incurred are referred to as __________.

• network costs

• agency costs

• switching costs

• transaction costs

Which of the following is FALSE about information technology's impact on business firms?

• it helps firms expand in size

• it helps firms lower the cost of market participation

• it helps reduce internal management costs

• it helps reduce agency costs

Which model is used to describe the interaction of external forces that affect an organization's strategy and ability to compete?

• Network economics model

• Competitive forces model

• Demand control model

• Competitive advantage model

Which of the following industries has the lowest barrier to entry?

• Computer chip

• Airline

• Solar energy

• Small retailer