Intro to tourism

Meeting the needs of guests with kindness and goodwill.

• hospitality

• host

• recreation

• franchise

Any activity that people do for rest, relaxation, and enjoyment.

• franchise

• hospitality

• recreation

• independent business

Which is the BEST definition of customer service?

• all positive moments experiences between hospitality employees and customers

• act or manner of serving food and beverages

• someone who purchases products or services from a business

What is the world's most visited country in 2019?

• Thailand

• Singapore

• France

• USA

What is the definition of a tourist?

• Someone who travels outside the country for leisure.

• Someone traveling to and staying in places outside their usual environment for more than 24h for leisure or business.

• Someone staying at their friend's house for more than 24h but less than one year, for leisure or business.

• Someone who goes to the airport with a luggage and takes a plane to another country.

Identify the facility as shown in the diagram.

• Hospital

• Theme park

• Quadratic graph

• Convention centre

What is dark tourism?

• People visit the tourist attraction at night.

• People visit sites associated with death and tragedy.

• People visit areas with comfortable hotels and good restaurants.

• People go to places to admire the earth's natural environments.

What attracts tourists to Mecca, Saudi Arabia?

• Film-induced tourism

• Place with scenic beauty

• Pilgrimage tourism

• Place with MICE facilities

Which of the following does NOT help to promote tourism?

• Social media influencers

• Government

• International organisations

• Hospitals

Where can we see this attraction?

• Russia

• India

• Brazil

• South Africa