Emotional Intelligence

Emotional Intelligence is the ability to identify your own emotions and those of others.

• true
• false

Emotions determine how we respond to others

• true
• false

Emotional responses are quick and it takes practice to manage them.

• true
• false

People judge the intention of the speaker before the message.

• true
• false

Empathy is being able to imagine how others feel.

• true
• false

Emotional Intelligence is to:

• Be self-aware
• Manage own emotions
• Have social awareness
• Develop relationships
• All of the above

A high EQ can predict success in social and emotional situation, help us build strong relationships, make good decisions, and deal with difficult situations.

• True

• False

Some people have naturally good EQ skills. Others do not. There is usually no way to work on or improve a person's EQ.

• True

• False

Being able to imagine what emotions a person is likely to be feeling (even when you don't actually know) is called ________.

• sympathy

• pity

• empathy

Often it's important to express how you feel. But managing your reaction means knowing when, where, and ___________ to express yourself.

• why

• who

• how