3.3 Business operations - Summary Test 2

Which of the following is a feature of job production?

• Products will not be stored by the business

• Identical products are made continuously on a production line

• Products will meet the exact requirements of customers

• Products will be made in identical groups

Which of the following production methods is a new hairdressing business likely to use?

• Batch production

• Job production

• Flow production

• Lean production

Which of the following is a disadvantage to an employee of a business using flow production?

• Monotonous/boring nature of work

• High cost of purchasing the machinery

• Difficult to change the production line

• Machinery breakdowns will increase unit costs

Lean production aims to:

• Increase a business’s product portfolio

• increase labour turnover

• Minimise waste

• Increase revenue

Which of the following is a benefit to a business of using just in case stock control?

• Improved cash flow

• Reducing costs of storage

• Lower cost of delivery and administration

• Stock is less likely to become obsolete

A discount supermarket chain is looking to increase the number of suppliers it uses. Which of the following factors would be the most important for the business to consider in this choice?

• Quality

• Price

• Reliability

• Flexibility

The process of coordinating people and resources to ensure everything is in the right place at the right time is the role of which department in a business?

• Logistics

• Procurement

• Supply chain management

• Purchasing

Checking the quality of a product throughout the production process is called:

• Quality control

• Quality assurance

• Lean production

• Kaizen

A drawback of using quality control as the only method of

maintaining consistent quality in a business is:

• Costs of reworking will be high

• Costs of training all staff on quality procedures will be high

• Hard to change the mindset of all employees to put quality first

• Staff may not take the checking process seriously

TQM is a method of:

• Quality control

• Staff empowerment

• Kaizen

• Quality assurance