P-D-C-A Basics

Which is right for the PDCA cycle?

• Plan, Do, Check, Adjust

• Plan, Do, Check, Act

• Plan, Done, Check, Act

• Play, Done, Check, Act

In the 1950's, who created PDCA cycle as an easy to follow problem solving cycle?

• W Edwards Deming

• Walter A. Shewhart

• Armand Vallin Feigenbaum

• Joseph M.Juran

In PDCA, which stage looks at setting goals?

• PLAN

• DO

• CHECK

• ACT

In PDCA, we use the "5 Whys" method to consider the root cause. which stage is this?

• PLAN

• DO

• CHECK

• ACT

Which tools/charts could use in "Plan" phase?

• Fishbone diagram

• Histograms chart

• Scatter diagrams

• Pareto Diagram

In "CHECK" phase, which actions could use for review?

• Key milestones review

• Which parts are good for result?

• Compare with budget

• Which parts can improve?

When you create the SOPs, which contents need consider?

• Process

• Responsibility

• Input/Output

• Data Collection/Standard

Which steps are critical for consistent implementation of process improvements?

• PLAN

• DO

• CHECK

• ACT

The systematic examination of a quality system carried out by an independent reviewer is called:

• Quality planning

• Quality control

• Quality improvement

• Quality audit

Which of the following describes the process of finding a better way of meeting customer needs?

• Quality planning

• Quality control

• Quality improvement

• Quality management