Hotel services and facilities

............................. is a small room used as a hot-air or steam bath for cleaning and refreshing the body.

• gym

• tub

• sauna

• shower

.......................... is a large building or series of connected buildings containing a variety of retail stores and typically also restaurants.

• shopping mall

• business centre

• supermarket

• plaza

You pay for each individual show that you watch on that specific Pay-Per-View channel.

• True

• False

Complete the sentence with 2 words:

A .................. ...................... is a business that has the legal right to exchange one currency for another to its customers.

Complete the sentence with 2 words:

......................... ..................... means that when you click “CHECK OUT”, you will automatically be taken to the final step in the checkout process.

.............................. is a bus, train, or plane service in which vehicles travel frequently between two places.

• shuttle service

• transport

• methods of transportation

• public service

Complete the sentence with one word:

.............................. access is a method by which someone can enter or leave a place in a seat on a platform with wheels, which provides comfortable, safe sitting, and a steering mechanism.

Complete the sentence with 1 word:

Most travelers find the ability for late check in the biggest advantage of ................................. front desk service.

Complete the sentence with 2 words:

A ........................ ....................... is a place of interest where tourists visit, typically for its inherent or an exhibited natural or cultural value, historical significance, natural or built beauty, offering leisure and amusement.

A ............................... is a counter at a hotel where local tours can be booked.

• tour operation

• tour desk

• tourist agency

• tour office