NZ tourism industry

Which of these is not a characteristic of the tourism industry?

• Tourism involves a complex set of inter-relationships between people, places and products.

• Tourism will almost always impact on the host community.

• Tourism is service orientated.

• Tourism must be experienced through a travel agency.

What does tourism include?

• Everything from the moment you leave home until you return

• Only fun things

• Everything you experience

• Everything you purchase directly and indirectly

Domestic tourism is..

• Everything the tourist experiences

• Involves people coming into the country

• People travelling towards an international destination

• When people travel around their own country of residence

Host country is...

• When people travel from the country they live in to another country

• The country people travel to for their holiday ie. the receiving country

• A temporary visitor staying less than 24 hours

• Tourism which involves people leaving a country

An inbound tourism operator is responsible for?

• for purchasing wholesalers

• for marketing and inviting international guests to their country

• based in the host country, creating and running tours for the tourist

• getting wholesalers set up with retailers

Which one of these is NOT a sector of the tourism industry?

• Sales

• Accommodation

• Constructions

• Ancillary Services

Shotover jet is ..... type of tourism

• Natural

• Eco

• Adventure

• Cultural

How does customer service contribute to quality tourism products?

• It doesn't

• Two separate departments

• If service is good they are more likely to recommend

• Customers aren't always right

What is the role of the wholesaler and retailer

• To work together to create packages

• To get bulk pricing

• To assist with problems

• All of the above

An excursionist are not allowed to travel for 48 hours

• True

• False