Teamwork and conflict

Which of the following is not a characteristic of a successful team?

• independence and support

• correct team composition

• responsibility and respect

• clear purpose

Criteria for successful team performance:

• communication, shared values, commitment, interpersonal behavior

• shared values, personal behavior, cooperation, miscommunication

• interpersonal attitude, commitment, cooperation, shared values

• communication, interpersonal attitude, shared values, cooperation

which of the following is not a stage in the Tuckman hypothesis?

• storming

• performing

• adjusting

• forming

The stage where teams are able to function together and overcome conflict

• forming

• storming

• norming

• performing

the stage in team formation where members are focused on routine and organisational arrangements

• norming

• forming

• performing

• storming

Team theory focused on nine team roles for success:

• Belbin

• Jungian

• MTR-I

• Margerison-McCann

Team theory that uses a wheel to identify critical success factors:

• MTR-I

• Margerison-McCann

• Belbin

• Jungian

A team theory which focuses on personal attitudes of members:

• Margerison-McCann

• MTR-I

• Jungian

• Belbin

Prompting a staff member through a contained discussion is useful with what personality type?

• complainer

• aggressive

• quiet

• indecisive

It is important to listen carefully, but not agree with a:

• complaining employee

• negative employee

• expert employee

• aggressive employee