Motivation Theories- College Management

Which of the following behavioral scientists believes in Operant Conditioning, AKA behaviors that result in rewards are likely to be repeated and behaviors that result in punishment are less likely to be repeated?

• Mayo

• B.F. Skinner

• Herzberg

• Maslow

The process of ignoring unpleasant behavior and not reinforcing it (not laughing at inappropriate jokes):

• Positive reinforcement

• Avoidance

• Punishment

• Extinction

This cartoon portrays which of the following? (it says, "feet off furniture" and she is squirting him with a water gun in the eye.)

• Extrinsic Motivation

• Behavior Modification

• Maslow's Hierarchy of Needs

• Avoidance

One of Google’s best known innovation mechanisms is its policy of “20% time” which allows its engineers to spend 20% of their time on personal projects. This time resulted in some successful products like Gmail! Allowing employees to set their own work goals, make decisions and solve problems on their own. This is called:

• Autonomy

• Contribution

• Extrinsic Motivation

• Extinction

The two-factor theory of intrinsic and extrinsic motivation by Frederick Herzberg states that certain factors in the workplace result in job satisfaction (Motivators) and:

• If those factors are absent, they lead to dissatisfaction in the workplace

• If those factors are absent, they don’t lead to dissatisfaction, but no satisfaction is present either

According to Herzberg, challenging work, recognition & responsibility are:

• Motivators

• Hygiene Factors

According to Herzberg, security, salary and physical workplace are ___.

• Motivators and cause job satisfaction

• Hygiene factors and keep you from being dissatisfied at work

A concept used in B. F. Skinner's theory of operant conditioning, whereas the goal is to decrease the behavior that it follows. It involves presenting an unfavorable outcome or event following an undesirable behavior.

• Avoidance

• Punishment

• Extinction

• Positive Reinforcement

When a favorable outcome, event, or reward occurs after a behavior, that particular behavior will be strengthened and occur again in the future. This is the concept of:

• Avoidance

• Positive Reinforcement

• Punishment

• Extinction

Which of the following is not one of Dan Pink’s motivational theory?

• Mastery

• Autonomy

• Purpose

• Avoidance