Do now Wednesday/Thursday lesson 06/05/20, 07/05/20

The difference between legislation and work place policies is that legislation is

• employee led and workplace policies are client led

• client led and workplace policies are employee led

• government led and workplace policies are salon led

• salon led and workplace policies are government led

Health and safety rules should always be displayed

• In a prominent position

• in a discreet position

• by an exit

• by an entrance

Which of the following is NOT a front of house operation?

• Bar

• Restaurant

• Reception

• Kitchen

Front of house workflow.....

• is always the same

• can have very busy periods and then be very quiet

• is always quiet

• is always busy

Click on ALL the items which are front of house equipment.

• Serviettes

• Crockery

• Salt and pepper pots (cruet sets)

• Dining chairs

Which of the following is true? There may be more than one correct answer.

• Uniform should be changed daily

• Uniform should only be dry cleaned not washed

• Staff should only put their uniform on once they arrive at work

• Jewellery should not be worn as it can collect food residue

I add air to ingredients to make them light and fluffy, what am I?

• Pastry Blender

• Mixer

• Spatula

• Wire Whisk

What is the Hospitality Brigade?

• The hierarchy of job roles in a hotel

• Fire brigade for hotels

• A yearly awards evening for hotels

• None of the above

What hospitality category does a hotel fall into?

• Non-commercial

• Commercial

• Places to stay

• Residence

What service is described as 'partially self service, with a chef at a counter cutting the meat for you'?

• Carvery

• Gueridon

• Buffet

• Silver service