Day 1 Fun
Quiz
•
Other
•
Professional Development
•
Hard
Michelle Goodin
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
As an SRC, we always confirm
interest and desired location
interest and community
interest
location
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SRCS ask all necessary ___________ questions
factual
pertinent
screening
opinion
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
SRCS build rapport with the family so they can pass "the baton of trust" to the
SRC
SLA
advisor
manager
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Senior Living Options include all levels of care (including independent living) all living situations for seniors ___ and over.
50
60
65
55
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the family wants to speak to an SLA, we want to ___________ as quickly as possible.
warm transfer
get their email address
get their phone number
schedule a call back
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the family does not want to speak with an SLA, we want to
Warm Transfer anyway
schedule a call back
use our tools and skills to move to Warm Transfer
take notes and end the call
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
OppGen is the
the phone platform we use
the notetaker we use
the only system we use
system we use while inquiry screening
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