VCE Operations Management

Lean production essentially means the elimination of

• Labour
• Time
• Waste
• Problems

Kaizen means

• Continuous interaction
• Continuous meetings
• Continuous improvement
• Continuous communication

What does Just-In-Time production help with?

• Creating waste
• Taking away jobs
• Increasing efficiency
• Making products heavier

True or False: Operations management consists of all the activities required to produce goods and services.

• True

• False

Operations management refers to

• The effective management of the process of transforming inputs into outputs and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming new staff into experts and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming a service and maximising the efficiency and effectiveness of the production process to meet business objectives.

• The effective management of the process of transforming the butterfly to the penguin maximising the efficiency and effectiveness of the production process to meet business objectives.

___________ are goods that can be touched, think products. The production process and consumption are not linked, thus there is little consumer involvement in production.

• Tangibles

• Intangibles

_________________ is a materials planning tool that relies on data from the past and present and analysis of trends to attempt to determine future events.

• Inventory

• Forecasting

• Production Plans

____________ To the degree to which something is successful in producing a desired result; the overall success.

• Efficiency

• Effectiveness

• Productivity

• Competitiveness

An advantage of using inspection in quality control is that

• Inspectors know what to look for
• Costs are increased because there is more waste
• It can prevent defective product from reaching customers
• It assures the reliability of the production process

Refers how well a business uses resources to achieve objectives

• Effectiveness

• Efficiency

• Reactive

• Proactive