We must make sure that this bad situation does not escalate. 'Escalate' can mean__________.

• increase

• smprove

• stay the same

• decrease

Which statement expresses fear and worry?

• I think I will finish on time.

• I'm afraid I might fail the test.

• Do you think I will fail the test?

• What are you worried about?

We have a lot of work to do. The project will take many more months to complete. Setting the deadline for next month is not_____________.

• factual

• demanding

• precise

• realistic

What does it mean to 'go the extra mile'?

• Travel further along a road

• Make a special effort to achieve something

• Work overtime

• Drive to the next check point

I think doing a safety course will really help with my_____________ in the company. It will help me grow and improve as an employee.

• development

• autonomy

• observation

• rationale

I want to visit the USA for my vacation. The_____________ is finding a cheap flight.

• problem

• issue

• challenge

• All of the above

Completing your training at the ITC will be a great_____________.

• initiative

• template

• accomplishment

• observation

Which of the following is an example of communicating an expectation?

• We will complete the project on time.

• I trust that we will complete the project on time.

• The project is on schedule.

• We must complete the project on time.

How could you respond to someones fears and worries?

• No need to worry.

• I wouldn't worry if I were you.

• You shouldn't be nervous.

• All of the above.

To solve this problem, we need to_____________ a new strategy.

• negate

• escalate

• devise

• remove