QUIZ FOR ENGLISH ON JOBS: TELEPHONING

A: Air Buzz Company. _________?

B: I would like to talk to Mr. Anton, please.

A: One moment, please. I will put you through to Mr. Anton.

• Can you help me

• How may I help you

• What would you like to order

• How do you do

A: Is this 0821-666-777?

B: Sorry, wrong number.

A: ________.

B: It’s all right.

• Of course

• That’s good

• Sorry

• Thank you

A: ________?

B: It’s W-I-L-L-I-A-M.

• Could you tell me, please

• Could you help me, please

• Could you call back later, please

• Could you spell your name, please

A: Hello. Is this 867-530?

B: __________.

A: Could I speak to Mr. Andy?

B: One moment, please. I’ll transfer you to Mr. Andy.

• Speaking

• Sorry, wrong number

• That’s all right

• Good morning

A: Could you take a message?

B: ________.

• Yes, it’s C-A-T-H-Y.

• Yes, of course. I will get a pen.

• I’ll call back later.

• That’s OK. I’ll hold.

I tried calling you, but the line was engaged.

The underlined word has the same meaning with….

• Married

• Free

• Busy

• Open

A: I’d like to speak to Mr. Khan, please.

B: Hold on. I will get him.

The underlined word has the same meaning with….

• Wait

• Touch

• Hint

• Bring

A: I’d like to speak to Mr. Charlie.

B: ________?

A: Mr. Thomas Hanks.

• Where are you from

• Who’s calling please

• Will you hold

• What should I do

A: I’m _______ she is in a meeting. Could you call back later?

B: All right, then.

• Regret

• Forget

• Afraid

• Tired

This is STTD’s phone number. The _______ is 0274. The number is 418-248.

• Extension

• Transferring code

• Area Code

• Country Code