TOOLS

if CST has no order &no matrix transfer to

• Sales new

• installation follow up

check pop universal or not by

• Matrix

• NST

• BSS

check CST his pop cabin or MSAN by

• BSS

• NST

• Matrix

If CST subscribe family internet and has logical case right action

• transfer to Family Q

• TS normal

• Escalte

you can get bras from NST

• True

• False

get bras from ………... in NST

• logs

• LDAP profile

• Session

which tool check outage

• NST

• CST 360

• Matrix

Is Not Mandatory To Mention ID Record For Outage With CST Ticket

• True

• False

which tool to get PW for service

• NST

• Matrix

• order

• CST 360

CST has no Data in matrix has order status installed

• sales new

• Account management

• installation follow up