TTS
Authored by Nasr Helmy
Other
1st - 3rd Grade
Used 38+ times
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12 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
you can search by Account number in BSS
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
you can check balance by
BSS
TTS
3.
MULTIPLE SELECT QUESTION
30 sec • 1 pt
which tool check usage quota
BSS
Matrix
CST 360
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CST call us and will Escalate ticket to IU will click
pre-handle
submit
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ticket title should be related to the problem category
True
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Maximum Time for Updating time is 6 Minute after closing the call
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
unable to obtain can be updated on browsing
True
False
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