CLT MOD. 3: ORDER PROCESSING

Which of the following order picking terms refers to customer requirements as specified by a picking document?

• Item

• Line

• Order

• Picker

Two logistics students, Mark and Sarah are discussing order inspection and accuracy. Mark says that there are two common ways to verify order accuracy, visually scanning or bar-code scanning. Sarah says that a disadvantage to manual scanning is that it requires more training and a greater investment. Which student – Mark or Sarah – is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

Two logistics students, Mark and Sarah are discussing order processing in logistics facilities. Mark says that order-picker instructions must be clear and precise. Sarah says that the instructions can be a paper document, a label or a lighted display. Which student – Mark or Sarah – is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

Two logistics students, Mark and Sarah are discussing order processing systems. Mark says that when using the zone system each picker only picks items from their zone. Sarah says that the multi-order system is the same as the zone system except that instead of handling only one order at a time, multiple orders are processed together. Which student – Mark or Sarah – is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

Two logistics students, Mark and Sarah are discussing order processing in logistics facilities. Mark says that order processing begins when the seller receives an order and lasts until a location is authorized to fill the order. Sarah says that suppliers are increasingly computerizing order processes. Which student – Mark or Sarah – is correct?

• Mark is correct

• Sarah is correct

• Both are correct

• Neither is correct

Which of the following order processes uses scanners and lights to inform a picker where to return items?

• Pick by label

• Pick to light

• Order batching

• Put to light

Which term describes the process in which individually separate but related items are grouped, packaged and supplied together as one unit?

• Dispatching

• Kitting

• Marshalling

• Staging

Which system of organizing the order process has a picker go through the warehouse and pick the items on the order

• multi-order system

• zone system

• area system

• batch system