
Change Management
Authored by fayola Agaja
Business
11th Grade
Used 123+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is an internal factor that may influence change in the organisation?
the development of a new product
demographic factors
mergers and takerovers
Control systems
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
All of the following are reasons why people may resist change EXCEPT:
monetary gain
fear
poor training
disrupted habits
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is LEAST likely to be used to overcome resistance to change?
communicate the change
allow participation in the change process
negotiate with resisters
give monetary incentive
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
An external factor that may influence change is LEAST likely to be:
Customer service
technology
economic
legal/political
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following involves actions, on the part of senior management, to create a plan of action to implement the change and delegating responsibility to people who will manage the process?
leading the change
resisting the change
managing the change
implementing the change
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Organisational change may be influenced by internal or external factors.
True
False
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Management should not explore the ways in which it can overcome the resistance to change.
True
False
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