The highest level need in the need hierarchy theory of motivation is

• Esteem need

• Social need

• Self actualization need

• Safety need

The process of converting the message into communication symbols is known as

• Decoding

• Encoding

• Media

• noise

Grapevine is

• Formal communication

• Barriers to communication

• Lateral communication

• Informal communication

The motivation theory which classified needs in hierarchical order is developed by

• Peter f drucker

• Abraham maslow

• Scott

• Fred luthans

Which of the following is a financial incentive?

• Job enrichment

• organisational climate

• Job security

• Retirement benefits

Directing is concerned with the following elements

• Communication

• Leadership

• Motivation and supervision

• All of these

Supervision means

• Fulfillment of legal formalities

• Starting a business

• Planning for the future

• Overseeing what is being done by subordinates

Leadership is the process of

• Supervision

• Delegating authority

• Making people responsible without providing them any authority

• Influencing the behaviour of people

Bonus, promotion and recognition are the examples of

• Planning

• positive motivation

• Controlling

• Staffing

Punishment and stopping increments, etc are the examples of

• Communication

• Positive motivation

• Negative motivation

• Supervision