Phlebotomy skills would not include:

• organization skills

• handling correspondence

• interpersonal skills

• being able to handle stress

The monitoring system for institutions that train phlebotomists is known as:

• accreditation

• registration

• licensure

• continuing education units

Once a phlebotomist is certified, continuing education programs allow them to earn:

• licensing points

• accreditation hours

• continuing education units

• a degree

Informed consent means:

• Patients must ask the doctor to have their blood drawn

• Patients waive their rights

• Patients must be informed of the risks associated with treatments and procedures before they are done

• an MA could draw a patient's blood without their permission

Which is not a required personal characteristic of a professional medical assistant phlebotomist?

• Dependability

• Honesty

• Sense of humor

• Compassion

When a patient refuses to have their blood drawn, the MA should:

• Persuade the patient to comply

• Notify the doctor immediately

• Perform the phlebotomy anyway

• Notify the patient's family member

A Complete Blood Count (CBC) is performed in this department in the laboratory.

• Chemistry

• Serology

• Immunology

• Hematology

A PT and PTT test monitors this:

• Coagulation therapy

• Heparin therapy

• Warfarin therapy

• All answers are correct

Hepat/o refers to:

• Liver

• Lungs

• Gallbladder

• Blood

Cyan- refers to:

• Yellow color

• Blue color

• Black color

• Red color