CxEngage knowledge sharing test

What is NOT a format provided by the operator phone-number

• 5123795233

• [phone]

• [phone]

• tel:[phone]

• [phone]

what is the correct answer for the following expression

(subs "[e-mail]" (+ 1 (index-of "[e-mail]" "@")))

• PS

• @serenova.com

• serenova.com

• nil

If the variable "pass" has an empty value, what will be the answer for the following conditional?

(not (blank? pass))

• true

• false

Given the following expression

(format-date :year-month-day (timestamp "2020-01-01T10:35:15.986Z"))

What is the result?

*Tip: the operator "timestamp" is to convert the time given to a datetime object, so "format-date" is capable to format the date given within quotation marks

• 2020-01-01

• 01-01-2020

• 2020/01/01

If I need to remove white spaces from the left side of a string, I will use the operator

• trim

• triml

• trimr

• trim-newline

In the forward notation, what is the phone number format that needs to be used in order to forward the call

• national

• rfc3966

• E.164

• any format is valid

In the collect message response notation, what will happen if the retry is left empty?

• the number of times to send the message will be 0 if a response hasn't been received by the timeout period

• the number of times to send the message will be 1 if a response hasn't been received by the timeout period

• You won't be able to save the flow, it is a required field

• the number of times to send the message will be 2 if a response hasn't been received by the timeout period

In the Realtime Stats notation, which of these options is NOT a type of statistic you can retrieve?

• Skill

• Queue

• Resource

• Interaction

• Tenant

In the Check Resource Availability notation, which are the resources that we can check in a specified queue?

• Allocatable

• Busy

• Not Ready

• Ready

• Not Busy

What notation has the Record toggle to enable recordings on customer interactions?

• Conference Customer in

• Queue with flow/Queue with media

• Conference resource

• Resource flow