Kotter's Change Management

How many steps are there in Kotter's Change Management?

• 5

• 6

• 7

• 8

How many phases/stages in Kotter's Theory?

• 1

• 2

• 3

• 4

Kotter's change management theory is a practical approach for _______________ and _____________ change.

• managing and leading

• understanding and leading

• leading and implementing

• organising and implementing

Kotter states that for a business to achieve success, it needs to firstly ____________ ____________ that could _________ change.

• identify obstacles, assist

• identify changes, block

• identify employees, assist

• identify obstacles, block

TRUE of FALSE - Kotter's model for change is an easy step-by-step model that provides clear description and direction for implementation.

• TRUE

• FALSE

What is step 3 of Kotter's model?

• Create a sense of urgency

• Create a vision for change

• Communicate the vision

• Form a powerful coalition

What is the final step in Kotter's Theory?

• Build on the change

• Create quick wins

• Make it stick

• Empower action

Which step number is 'Create quick wins'?

• 4

• 5

• 6

• 7

There are 3 phases/stages to Kotter's Theory. The first is:

Create a Climate for Change. What is the second phase?

• Implement the change

• Empower the organisation

• Engage and enable to organisation

• Enable the employees for change

Kotter's model places emphasis on creating the _______ for change and _____________ a team to ___________ the change.

• need, enabling, inact

• need, creating, lead

• need, implementing, organise

• desire, enabling, focus on