Business Communication

Which of the following is not an a function of communication in the context of Business Communication?

• Chair meetings

• Resolve conflict

• Motivate Employees

• Proxemics

Poor communication results in

Briefly name and explain the stages of communication

The process of forming messages by transforming thoughts and ideas into verbal and non-verbal signs is called

The process of transforming these signs back into messages is called

Messages contain two types of information to which we attach meaning

Describe content information

Describe relational information

Describe verbal versus nonverbal communication

Which form of communication enables people at the same level within departments of the organisation to communicate with each other?

• Vertical communication

• Horizontal communication

• Internal communication

• External communication