[POST QUIZ] SRM 101 E-Refresher

Process of building, enhancing, and protecting relationships to help build goodwill and grow the business & brand.

• Shareholder Management

• Stakeholder Management System

• Stakeholder Engagement

• Shareholder Engagement

What does D.O.P.E. stand for?

• Dove, Owl, Peacock, Eagle

• Dove, Owl, Penguin, Eagle

• Deer, Octopus, Parrot, Eagle

• Dog, Owl, Pig, Elephant

A person who or institution that has a direct interest to you/your organization or is directly affected by the win or loss of an action or decision.

• Partner

• Stakeholder

• Shareholder

• Associate

What is the current "Stakeholder Maturity Level" of Oil Business Unit?

• Defined

• Optimized

• Repetitive

• Managed and Measured

A "Supporter" is a type of stakeholder that will help us and say something about us on their own initiative.

• True

• False

In the engagement process, what does "R" in the IFER strategy stand for?

• Reaction

• Reciprocity

• Responsibility

• Reinforcement

All stakeholders are equal.

• Yes

• No

In the SE Quadrants, which of the following should we "Keep Small and Close"?

• Q1

• Q2

• Q3

• Q4

Which of the following is NOT a stakeholder?

• Blocker

• Neutral

• Critic

• Spectators

Why is Stakeholder Engagement critical to our business?

• help gain social acceptability

• help allow uninterrupted operations

• help develop advocates for our company and brand

• all of the above