BUSINESS ETHICS

An unethical business practice when service providers are guilty of charging more than the actual price for the services given

• MISLEADING ADVERTISEMENTS

• OVERBILLING

• MAKING FALSE CLAIMS

• CUSTOMER SERVICE FAILURE

A core principle of business ethics where there is the exercise of compassion and sincere concern for others.

• honesty

• integrity

• caring

• respect

A core principle of business ethics wherein managers act with impartiality in all their transactions and do not exercise their power for their own personal advantage.

• FAIRNESS

• ACCOUNTABILITY

• INTEGRITY

• HONESTY

An unethical business practice showing poor customer service like failure to replace a damaged product or serving a warranty

• ACCOUNTING MANIPULATIONS

• MAKING FALSE CLAIMS

• ACCOUNTING MANIPULATION

• CUSTOMER SERVICE FAILURE

A component of the code of ethics wherein all legal requirements of the code should be met. Any licensing requirements, including but not limited to reporting of financial statements, should be done.

• COMPLIANCE

• VALUES

• MANAGEMENT SUPPORT

• PRINCIPLES

Having high level of ________ means that the company has earned the trust of its stakeholders because it has been consistent in all of its actions, decisions, and character.

• HONEST

• INTEGRITY

• LOYALTY

• RESPECT

Being ethical also means that employees should strive to achieve excellence in all their tasks.

• INTEGRITY

• BEING A LEADER

• HONESTY

• EXCELLENCE

Business organizations should comply with reportorial requirements as mandated by government for ethical practices.

• TRUE

• FALSE

Company property or assets are for business purposes and not for personal use

• TRUE

• FALSE

Employees should use communication infrastructure properly and appropriately

• TRUE

• FALSE