Non Verbal Communication

Another form of communication

• Body Language

• Running

Body Language Include

• Posture

• Facial Expression

• Gestures

• All of the above

How can you express body language

• Moods

• Emotions

• Intentions

Give the name of the lady working with customers

Making no eye contact means

Friendly__________

Give one positive and one negative body language

• hands folded

• no eye contact

• look at the person

• stand upright