Topic 2: Global Environment & Operations Strategy

Production processes are being dispersed to take advantage of national differences in labor costs.

• True

• False

One reason for global operations is to gain improvements in the supply chain.

• True

• False

One reason to globalize is to learn to improve operations.

• True

• False

To attract and retain global talent, and to expand a product's life cycle, are both reasons to globalize.

• True

• False

A product will always be in the same stage of its product life cycle regardless of the country.

• True

• False

The World Trade Organization helps provide governments and industries around the world with protection from firms that engage in unethical conduct.

• True

• False

An organization's strategy is its purpose or rationale for an organization's existence.

• True

• False

Low-cost leadership is the ability to distinguish the offerings of the organization in any way that the customer perceives as adding value.

• True

• False

Most services are tangible; this factor determines how the ten decisions of operations management are handled differently for goods than for services.

• True

• False

SWOT analysis is a method of determining external strengths and weaknesses and internal opportunities and threats.

• True

• False