Professional Business Skills

What represents a professional image?

• The way you look represents your work and your organisation well.

• The way you speak conveys a clear message of your values.

• The way you behave reflects well on your position.

• All of the above.

The attitude you have is as important as the skills you have for being successful on the job.​

• True
• False

How a company will make customers aware of its products/services

• Marketing Plan
• Industry Overview
• Product and Service Plan
• Growth Plan

To predict future outcomes and consequences may relate to the following skill

• Analysis

• Evaluation

• Business Acumen

• Scepticism

____________is examining material and blocking or deleting anything considered inappropriate.

• Confidential
• censorship     
• Hacking           
• firewall

leadership style in which the leader makes all decisions on their own with little or no input from others

• Authoritative Leadership

• Laissez Faire

• Participative Leadership

Newest form of communication; includes e-mail and text

Messaging

• Electronic media

• Group Dynamics

• Verbal Communication

• Nonverbal Communication

form of communication we are most familiar with; occurs

when you speak or are spoken to

• Electronic media

• Group Dynamics

• Verbal Communication

• Nonverbal Communication

in order to be a good team member you must

• show motivation - go your own way

• help out when asked

• only look out for yourself

• wear your headphones and just do your job -

a soft skill is

• getting parts at BMW

• helping out a team member

• doing inventory

• boxes