Management as a process "consisting of planning, organizing, actuating and controlling, performed to determine and accomplish the objectives by the use of people and other resources".

• Peter F. Drucker

• Henri Fayol

• George R. Terry

• Harold Koontz

"To manage is to forecast and plan, to organize, to compound, to co-ordinate and to control."

• Henri Fayol

• Harold Koontz

• George R. Terry

• Peter F. Drucker

The process or activity of optimally utilizing human resources to achieve predetermined goals and objectives in the most efficient and effective way possible is:

• Directing

• Controlling

• Planning

• Organizing

Which of the following is a function of management?

• Doing

• Staffing

• Sampling

• Maintaining

Reaching toward an objective or striving to meet a mission statement would fall into what part of management?

• Planning

• Directing

• Controlling

• Staffing

Which managerial function clarifies the boundaries of authority and responsibility within a department?

• Planning

• Organizing

• Directing

• Controlling

When resolving problems between two employees, the manager should remember that differences exist between employees personalities.

• TRUE

• FALSE

In what order do managers typically perform the managerial functions?

• organizing, planning, controlling, leading

• organizing, leading, planning, controlling

• planning, organizing, leading, controlling

• planning, organizing, controlling, leading

____ is often called the fifth function of management. It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.

• Staffing

• Hiring

• Controlling

• Interviewing

Who said, “Management is a multiple purpose organ that manages a business, manages a manager and manages workers and work”?

• Harold Koontz

• Peter Drucker

• Kenneth O ‘Donell

• Luther Gulick