What is human factors?

• study of interaction between people and machines

• study of impact of machine on aviation

• factors affecting aircraft maintenance

What are the four important considerations of PEAR model?

• People, Energy, Attitude, Resouces

• Physiological, Environment, Activity, Requirements

• People, Environment, Actions, Resources

What is the preferred method of reporting in Manta Air?

• via Centrik

• via Email

• via verbally to Safety Hotline

How many hours of sleep should you get after a night shift?

• at least six hours

• 7-9 hours

• 9-10 hours

How many hours before sleep should you stop having caffeine to get a good sleep?

• 2 hours

• 4 hours

• 6 hours

What are 3 common causes of error in aviation maintenance?

• Pressure, People, Lack of teamwork

• Distraction, Stress, Altitude

• Fatigue, Norms, Complacency

Engineering personal must be provided with HF continuation training at which frequency?

• Every 3 years

• Annually

• Every 2 years

Work is completed when

• the task is completed and panels/cowlings are closed

• all the tools are accounted for at the end of the job

• all tools/consumables are returned, work area is cleaned and all rubbish (including lockwires, rags,etc.) are binned

Effective shift handover is

• when done both written and verbally

• written only

• done via face to face, verbally

Being Assertive means

• low respect for self

• low respect for others

• respect for self and others