
Total Quality Management (TQM)
Authored by Sivasankar M
Education
University
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Total Quality Management Focuses on
Employee
Customer
Both (a) & (b)
None of the Above
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is responsible for quality objective?
Top level management
Middle level management
Frontline management
All of the above
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
TQM & ISO both focuses on
Customer
Employee
Supplier
All of the above
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
While setting Quality objective, ________ to be considered.
Customer need
Organizational need
Supplier need
Worker need
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is ISO?
Indian organization for standard
Internal organization for standard
International organization for standard
None of the above
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The main business process objective(s) are
(i)Customer service
(ii) Profit & loss
(iii)Employee satisfaction
The Correct Answer is
(i) only
(i) & (ii)
(i) (ii)& (iii)
None of the Above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The customer requirement to be reviewed
(i)Before supply of product
(ii)After supply of product
(iii)Before commitment of supply of product
The Correct Answer is
i & ii
i & iii
ii & iii
None of the above
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