Total Quality Management (TQM)

Total Quality Management (TQM)

University

10 Qs

quiz-placeholder

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Total Quality Management (TQM)

Total Quality Management (TQM)

Assessment

Quiz

Education

University

Practice Problem

Hard

Created by

Sivasankar M

Used 1K+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Total Quality Management Focuses on

Employee

Customer

Both (a) & (b)

None of the Above

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is responsible for quality objective?

Top level management

Middle level management

Frontline management

All of the above

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TQM & ISO both focuses on

Customer

Employee

Supplier

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

While setting Quality objective, ________ to be considered.

Customer need

Organizational need

Supplier need

Worker need

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is ISO?

Indian organization for standard

Internal organization for standard

International organization for standard

None of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The main business process objective(s) are

(i)Customer service

(ii) Profit & loss

(iii)Employee satisfaction

The Correct Answer is

(i) only

(i) & (ii)

(i) (ii)& (iii)

None of the Above

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The customer requirement to be reviewed

(i)Before supply of product

(ii)After supply of product

(iii)Before commitment of supply of product

The Correct Answer is

i & ii

i & iii

ii & iii

None of the above

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