POP Quiz 4

The organization's reason for existence is known as

• the organization's value.

• the organization's vision.

• the organization's mission.

• the organization's goal.

A long-term time frame is most closely associated with

• operational plans.

• strategic plans.

• tactical plans.

• tactical goals.

According to the strategy map described in chapter 7, which of the following is NOT a type of goal?

• Financial performance goals

• Customer service goals

• Internal business process goals

• External business process goals

All of the following are characteristics of effective goal setting EXCEPT

• goals should be challenging but not unreasonably difficult.

• goals should be set for every aspect of employee behavior.

• specific and measurable.

• cover key results area.

In using MBO, objectives should be set

• by the supervisor.

• by the employee.

• jointly by the supervisor and the employee.

• by top management.

____ is the final step in the MBO process.

• Appraise overall performance

• Develop an action plan

• Review progress

• Set goals

Cheyenne Creamery requires that all absent employees bring a note from their doctor when returning to work. This is an example of a

• single-plan use.

• standing plan.

• program.

• procedure.

"No food and/or drinks in the classroom" is an example of a

• procedure.

• rule.

• policy.

• single-use plan.

Of the strategic management functions, which is considered the most fundamental?

• Executing

• Analyzing

• Controlling

• Planning

Which of the following is a commonly-cited limitation of planning?

• Plans can create a false sense of security

• Plans boost intuition and creativity

• Plans make resource allocation more difficult

• Plans limit employee motivation and commitment