Change Management Business QCE Ch8

Which of the following strategies are NOT an outcome for a business in the post-maturity stage?

• Acquired by another firm

• Merged with another firm

• Involuntary administration due to insolvency

• Go into bankruptcy

Whom are the two key change management theorists

• Lewin and Kotter

• Smith and Lewin

• Kotter and Furlong

• Seligman and Maslow

Which is NOT a key driver for change

• Legislative

• Competition

• Technological

• Management style

What are two of the most common reasons for resistance to change?

• Misunderstanding and unknown vision for change

• Fear and uncertainty

• Timing and trust

• Communication and trust

The strategic plan for change is known as

• The How

• The Why

• The Process

• The Vision

Lewin's Change Theory and Model contained:

• 3 stages - create the climate, engage and enable, implement

• 3 stages - driving forces, change, restraining forces

• 8 stages - urgency, coalition, vision, communicate, empower, quick wins, build, make it stick

• 3 stages - unfreeze, change, refreeze

Should Bega enter the cereal market?

• Yes

• No

• Yes but it must control costs and ensure it appeals to customers unmet wants

• No there is too much resistance

change management is a planned approach that moves a business from its current state to