Active Listening Strategies

Allowing the speaker to finish each point before asking questions is an example of.....

• Providing Feedback

• Paying Attention

• Deferring Judgement

• Showing that you're listening

• Responding Appropriately

Using reflective phrase such as "What I'm hearing is......" is an example of.....

• Deferring Judgement

• Responding Appropriately

• Paying Attention

• Providing Feedback

• Showing that you're listening

Being open and honest is an example of.......

• Paying Attention

• Providing Feedback

• Responding Appropriately

• Showing that you're listening

• Deferring Judgement

Smiling and using other facial expression is an example of.....

• Providing Feedback

• Paying Attention

• Showing that you're listening

• Deferring judgement

• Responding Appropriately

"Listening" to the speakers body language is an example of ......

• Deferring Judgement

• Providing Feedback

• Paying Attention

• Showing that you're listening

• Responding Appropriately