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Telephone Operator I

Authored by Ari Sumantari

Other

11th Grade

Used 117+ times

Telephone Operator I
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20 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Randy: Good moorning. Laluna Hotel, ....?

Tracy: Can I speak to Mr. Nielson, Please?

Randy: Yes. Wait a moment.

May I help you

Help me please

Can you help me

Can I take a message

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Maura: Is Denny in?

Diara: .... . Can I take a message?

Maura: No, I'll call him back.

Yes, hold a moment, please.

I'm afraid he's out at this time

May I leave a message

yes, He is in the class

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"This is Peter speaking. Can I speak to Queenzy, please."

"...."

I'm sorry, he was out of house at that time.

Sure. Wait a minute. I'll take your message

Certainly, hold on a minute, I'll put you through.

Our manager is busy right now. He will have a meeting in a half hour

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What can we infer from the conversation?


"Is Mr. Teddy in?"

"In an hour you say?"

"at ten this morning. Oh dear."

"No thank you. I'll call again."

The secretary wants to receive a message from the caller

Mr Teddy is calling someone

Mr Teddy will come in two hours

Mr. Tedy is not in his office

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

My boss says, "Please call me back after 7!"


It means....

the boss says to call him back after 7

the boss said that he called after 7

The boss says not to call him after 7

The boss says if he calls me after 7

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Mr. Jack asked, "Don't come to room 1!"


What does Mr Jack say?

He said us to come to room 1

He asked us not to come to room 1

Mr Jack said us that he comes to room 1

Mr Jack said that he doesn't come to room 7

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Hughes: "Are you interested in reading riddle stories?"

Me: "Yes? I can't hear your voice. It's noisy here."

Harvey: Hughes asks you ....

to read riddle stories

not to read riddle stories

if you are interested in reading riddle stories.

whether she was interested in reading riddle stories

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