Changes since Work from Home

Changes since Work from Home

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quiz-placeholder

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Changes since Work from Home

Changes since Work from Home

Assessment

Quiz

Professional Development

1st - 2nd Grade

Practice Problem

Medium

Created by

Maria Machado

Used 5+ times

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10 questions

Show all answers

1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Your performance review discussion, targets and

objectives will now be stored on

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

As demand is lower and will to enable us to reach OTT

target, we have been using AHT on both CR and CR. True or False?

True

False

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

You can now be connected on VPN while using

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Customers are proactively being reminded of their

upcoming bookings (24h in advance). True or False

True

False (48h in advance)

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

For proactive contact you will be required to contact only customers that have already cancelled their hotel reservation. True or False?

True

False

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Data Protection article can be found on

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

When submitting a query the customers will be prompted to add details about their reservation before the ticket is received. True or False?

True

False

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