change phone

change phone

Professional Development

9 Qs

quiz-placeholder

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change phone

change phone

Assessment

Quiz

Other, Biology

Professional Development

Medium

Created by

Roma Salah

Used 8+ times

FREE Resource

9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

1-customer can make change phone number (as per his request) via branches only.

true

false

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

2- Customer can keep the service on the old number working till the new line will be activated.

a- True

a- False

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

3-In case of MSAN & order exist for new line the priority to calculate SLA will be from:

a- Order creation

a- TT creation

a- SR creation

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

4-new customer can subscribe on family filter.

a- True

a- False

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

5-The existing customer can subscribe on family filter via branches only.

a- True

a- False

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

6-the customer can change family filter user name.

a- True

a- False

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

7-the customer can subscribe on option pack for free.

A- True

A- False

8.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

8-the customer will receive SMS after option pack activation.

a- True

a- False

9.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

9-The customer can’t upgrade his option pack package.

a- True

a- False