
change phone

Quiz
•
Other, Biology
•
Professional Development
•
Medium

Roma Salah
Used 8+ times
FREE Resource
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
1-customer can make change phone number (as per his request) via branches only.
true
false
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
2- Customer can keep the service on the old number working till the new line will be activated.
a- True
a- False
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
3-In case of MSAN & order exist for new line the priority to calculate SLA will be from:
a- Order creation
a- TT creation
a- SR creation
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
4-new customer can subscribe on family filter.
a- True
a- False
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
5-The existing customer can subscribe on family filter via branches only.
a- True
a- False
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
6-the customer can change family filter user name.
a- True
a- False
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
7-the customer can subscribe on option pack for free.
A- True
A- False
8.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
8-the customer will receive SMS after option pack activation.
a- True
a- False
9.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
9-The customer can’t upgrade his option pack package.
a- True
a- False
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