Organization shall determine EXTERNAL and INTERNAL ISSUES that are relevant to its ____ and _____.

• culture and value

• purpose and strategic direction

• reputation and profit

• practice and risk

Organization shall determine the interested parties that are relevant to QMS.

• True

• False

When you design a process, first thing you should consider is ____.

• Result

• Procedure

• Resources

• Inputs and outputs

Leadership and commitment is to demonstrate ____, development and implementation of the effective QMS.

• responsibility

• commitment

• accountability

• role

Quality Policy should be aligned with organization's strategic direction.

• True

• False

Risk-based thinking approach is to prevent or reduce ____.

• loss profit

• opportunities

• risk

• improvement

Quality objectives should be S M A R T.

• simple, measurable, achievable, realistic, time bound

• structure, monitor, attainable, relevant, timely

• specific, measurable, attainable, relevant, time-limited

• specific, monitor, attainable, realistic, time-limited

Document information should not be adequately protected.

• True

• False

TThe organization shall ensure that person doing work under the organization’s control are aware of _______ of not conforming.

• implication

• benefit

• consequences

• results

Please choose infrastructure resources.

• organization knowledge

• building and associated utilities

• People and skill

• Working environment