De-Escalation
Authored by Jackson Kennett
Other
KG - Professional Development
Used 5+ times
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3 questions
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1.
OPEN ENDED QUESTION
3 mins • Ungraded
What is the importance of using de-escalation techniques?
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2.
OPEN ENDED QUESTION
3 mins • Ungraded
What are some examples of De-escalation techniques?
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3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Using an active (undivided attention), empathic, non-judgemental approach to listening is an effective way to help de-escalate potentially volatile behavior.
True
False
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