Professionalism and Communication in Healthcare

Professionalism means

• I wear what I want to work and don't listen to the dress code

• I bring a positive attitude to work even if I am not in a great mood

• I help my teammates even if all of my work is done

• B and C

As a healthcare professional it is important that...

• I remember that all patient information is confidential

• I present myself in a positive manner

• I demonstrate healthy habits because I am a role model for the people I care for

• I wear my name badge by my collar at all times and my uniform is neat, clean allowing for the movement needed to do my job.

• All of the above

Your name badge should be worn

• clipped to my pocket

• In my pocket

• I don't need to wear one

• Clipped to by my collar so that people know who I am

Empathy means

• Another word to pathetic

• Same as sympathy

• Putting yourself in someone else's shoes

• Not caring what others are going through

The ability to be tolerant, understanding and control you temper indicates_________.

• Patience

• Empathy

• Enthusiasm

• Honesty

All healthcare workers should present an appearance that shows confidence and a positive self image

• true

• False

Long nails can interfere with gloves while performing procedures

• True

• False

It's OK to wear a lot of jewelry when caring for patients because it looks cool

• True

• False

The elements of communication include all of the following except

• Sender

• Message

• Email

• Receiver

Touch is a form of ________ communication.

• Verbal

• Telepathic

• Nonverbal

• Body language