Day 1: Sales Quiz

How many attempts would you give to a potential client whom you call and they hang up before putting disposition as Not Interested - No Info Given?

• 1

• 2

• 3

• Keep on calling!

When you're leaving an automated voicemail, you don't need to wait for a beep because since it is pre-recorded, their will not be any information cut out.

• True

• False

After ____ days, any enrolled client will have an update to their account to switch the enrolled back end processing group. This is to ensure your focus is on enrollments versus customer service after months into the program.

• 15

• 30

• 45

• 90

What do you want to give when leaving a voice message for the first time?

• 855 number

• Personal number

• Local ID number

Which of the following would NOT require a DNC action?

• "I'm not interested"

• "Please stop calling me"

• "I need to be taken off of the call list"

• "WHY DO YOU KEEP CALLING ME *insert mean things here*, TAKE ME OFF YA LIST"

How many times does a lead have to hang up before it is updated as a Not Interested - No Info Given disposition?

• 1

• 3

• 5

• 10

You can view our Calendar Events in two places; in your dashboard after you created them, or if you select the "History" section & scroll down to the Calendar Event section.

• True

• False

Which Velocify action would you use if the number is disconnected/invalid, or if the system reflects "Call Failed"?

• Call - Bad Phone Number - Wrong Number

• Call - Not Available

• Contacted - Call Back

• Call - Left Message

Which action would you choose if you discussed options with the client, and also pulled their credit?

• Contacted - Pitched-ACE

• Contacted - Pitched

• Can't Afford Payent

• Contacted - Call Back - Has Debt

If you were able to only obtain a verbal verification of potential unsecured debt because the client didn't want to provide information to pull credit, and also expressed they weren't interested in any help...which action should you use?

• Not Interested - Not Enough Qualifying Debt

• Not Interested - No Info Given

• Not Interested - Has Debt