Who is/are not your trainer for this course?

• Wo Pak Lin

• Alvin Pang

• Wo Pãk Lin

• Keith Ngai

Which is not belongs to main principal functions of management?

• Planning

• Doing

• Organizing

• Controlling

• Leading

What do Top Managers do?

• Make long-term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for it

• Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first-line managers below them

• Make short-term operating decisions, directing the daily tasks of nonmanagerial personnel

• Instruct everyone to do everything he wants

Joan supervises the food assembly line workers. What type of manager is she?

• General Manager

• Top Manager

• Front-Line Manager

• Middle Manager

CEO, Firdaus sets the direction and strategy for Malaysia Airlines. What type of managerial role is he performing?

• Interpersonal

• Decisional

• Conclusive

• Informational

Lit Qin, a manager in Bottom Glove Company, thinks that there is a huge opportunity to grow business profit by expanding one of the company production line to manufacture face mask.

• Manager

• Intrapreneur

• Entrepreneur

• Omni-preneur

What you can do with management theory?

• Understanding the present by looking in to past.

• A guide for manager to follow and execute

• A source of new ideas to make decision

• Understand your manager's decision

What are the problems with Classical Viewpoint Management theory?

• Too mechanistic

• Not taking account the importance of other human needs

• Division of Labor

• Improve overall productivities and profitability

In Douglas McGregor: Theory X VS Theory Y, Theory X represents...

• pessimistic, negative view of workers

• accepting responsibility

• self control

• resistant to change

This is belongs to...

• Contingency Viewpoint

• Classical Viewpoint

• System Viewpoint

• Systematic Viewpoint